How do I talk to a live person in Viva Air Colombia?

When you’re travelling or preparing for a trip with Viva Air Colombia, there may be instances when you require assistance or have questions. Sometimes, talking to a real person is the best way to get help. In this blog, let’s learn how to contact a Viva Air Colombia Live Person. For more assistance, call US Number: OTA: +1-800-860-5036 or +1 855 652-0600.

How do I talk to a live person in Viva Air Colombia?

  • Call US Number: OTA: +1-800-860-5036 or +1 855 652-0600 and follow the IVR prompts.
  • To cancel a trip, press *.
  • To reserve a ticket, click &.
  • To receive a reimbursement, press #.
  • To speak with a real representative, press 0.
  • As needed, press the key.
  • You will now be connected to the live representative.
  • End the call.

Additional Ways to Contact Viva Air Colombia Customer Service

You can get in touch with Viva Air Colombia Customer Service

 through a variety of other methods as well if the phone number is unavailable. Here is a summary of these Paths:

  •    Live Chat: Check the Viva Air Colombia website for a live chat feature. You can now chat with a real representative from Viva Air Colombia in seconds.It’s often a convenient and quick way to get answers to your questions.
  •    Email: You can also reach out to them via email. Send your email stating your concerns to and explain your problems with details in your mail.
  •    Social Media: Viva Air Colombia often maintains active social media profiles. Sending them a direct message on platforms like Facebook or Twitter. Follow your favorite social media channels.

   Facebook:  (20+) Facebook

   Twitter : Viva ¡Vuela Más! (@VivaAirCol) / X (

    Instagram: Viva (@vivaairco) • Instagram photos and videos

  • Visit an Airport Counter: If you’re already at the airport or planning to be there, consider visiting one of viva air contact at airport counters. Their staff can assist you with various issues, including check-in, baggage, and general inquiries.
  • Mobile App: Download the mobile app. From there, you can also use the live chat feature to talk to a live person.
  • In-Flight Assistance: When you are flying with Viva Air Colombia and you have immediate problems to solve, feel free to speak up with the cabin crew. They are well equipped with the knowledge to assist you in any matters.
  • Feedback Forms: You can also viva air contact by submitting you questions, concerns or feedback by filling online feedback forms available on their website under “Contact Us” section.
  • Local Offices: Viva Air Colombia may have local offices in various cities or countries. You can visit these offices in person for assistance. Look for the nearest office by navigating the “Contact Us” section in their website.

When using these alternative methods, always ensure you provide clear and accurate information, and be patient while waiting for a response or assistance. 

Viva Air Customer Service Hours

The airline offers round-the-clock customer support. The airline’s customer service is always available to help customers with any issues.

Assistance Matters Handled by Viva Air Colombia

Viva Air Colombia Customer Service team can assist passengers with a range of matters, including:

  • Booking and Reservations: Help with booking flights, changing or canceling reservations, and upgrading seats.
  • Flight Information: Providing information about flight schedules, delays, and gate changes.
  • Baggage Issues: Assistance with lost, damaged, or delayed baggage, as well as baggage allowances and restrictions.
  • Payment and Refunds: Queries related to payment methods, refunds, and fare rules.
  • Special Assistance: Requests for special assistance, such as those related to passengers with reduced mobility, medical conditions, or unaccompanied minors.
  • Travel Documentation: Clarifications about passport and visa requirements, travel restrictions, and necessary travel documents.
  • Promotions and Loyalty Programs: Information on frequent flyer programs, rewards, and promotions.
  • In-Flight Services: Questions about in-flight services, entertainment, and onboard amenities.
  • Complaints and Feedback: Addressing passenger complaints, feedback, and suggestions.
  • General Information: Providing general information about the airline, its policies, and airport procedures.
  • Cancellations and Delays: Assistance in the event of flight cancellations, delays, or disruptions.
  • Safety and Security: Addressing safety concerns and providing information on security measures.
  • Lost and Found: Help in locating lost items within the airport or on board the aircraft.
  • COVID-19 Updates: Information regarding COVID-19 travel requirements, safety measures, and any related changes to travel policies.


1:- Why should I connect with a live person at Viva Air Colombia customer service?

Our live customer service representatives offer real-time assistance, ensuring your queries are addressed promptly and accurately, enhancing your travel experience. Call US Number: OTA: +1-800-860-5036 or +1 855 652-0600

2:-How can I reach a live person at Viva Air Colombia quickly?

You can directly call Viva Air Colombia dedicated customer service number at US Number: OTA: +1-800-860-5036 or +1 855 652-0600 for immediate assistance.

3:- What if I need help outside of phone hours?

Viva Air Colombia also provides online options like live chat on their website and engagement through social media channels for your convenience.

4:- Can I visit their service desks at the airport for assistance?

Absolutely, you can approach Viva Air Colombia’s ticket counters or service desks at the airport for face-to-face support.

5:- Will there be a wait time when I call?

While Viva Air Colombia aims to minimize wait times, there might be a short delay during peak hours. Your call is important, and a representative will assist you as soon as possible.


Whether you prefer phone, email, or social media, reaching out with your questions or issues can lead to a swift resolution and enhance your overall travel experience with Viva Air Colombia.

I hope you are now all ready to contact Viva Air Colombia Customer Service.

Happy Travels!

For more information on How do I talk to a live person in Viva Air Colombia? Call US Number: OTA: +1-800-860-5036 or +1 855 652-0600.

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