Flight cancellations can be hard to bear, especially when traveling urgently. However, such involuntary flight cancellations are not the passengers’ fault, so airlines provide a prompt refund or other suitable flight options for the passenger. Those who ask, “How do I reschedule a canceled flight on Southwest?”
You can read below to learn more about Southwest Airlines, its flight cancellations, and how to handle those cancellations, then give a call at +1-800-435-9792 or OTA: +1-800-860-5036.
Southwest Airline Policy for Canceled Flights: (Policy)
- Southwest reserves the right to cancel a flight in prolonged extreme weather conditions, such as thunderstorms, heavy rain, hurricanes, etc., to protect the aircraft and passengers from imminent danger.
- A flight that Southwest has canceled will entitle all passengers to a free rebooking or a full refund of their reservation.
- A passenger will automatically be sent an email with a rebooked itinerary for a new flight after their flight is involuntarily canceled.
- One can choose to change the date and time of the flight if the booked flight does not fit into their schedule within 14 days free of charge.
- You can also request a refund instead of traveling on the rebooked flight.
How to reschedule a canceled Southwest flight? (Methods)
Southwest immediately rebooks a flight for passengers whose flight has been canceled. The new flight details are sent to the passenger’s email address on the original booking. Therefore, one does not have to actively seek a rebooking. However, the new flight may be scheduled at a different time for the said traveler, so you can look to change the date or time of the flight.
Reschedule a flight through the website:
- To modify the time or date of a rescheduled flight, you can access the official Southwest home page and click on the “Change/Cancel” menu.
- Continue entering the flight reservation details of the rescheduled flight, as included in the email, and search for the new flight reservation.
- The browser would then load the flight itinerary and click on the change flight option.
- Search and choose a suitable flight and then proceed to book the flight.
- Click “Confirm” and wait for another email confirming the success of the rescheduled flight change.
Through a phone call:
You can call Southwest’s customer service department to reschedule your flight. The contact number can be retrieved from the Southwest website on the airline’s home page and then by clicking “Contact Us” at the bottom. Contact details for each Southwest customer service option will be available. However, to reschedule a flight, you must dial the phone number and speak directly to a voice agent.
Does Southwest refund cancel flights?
One can again request a refund instead of a rescheduled flight if their flight is canceled by Southwest by calling Southwest Customer Service.
Per Southwest’s 24-Hour Cancellation Policy, refunds can be either as flight credits for later use. Or as a cash refund in the original currency used to pay for the reservation. Southwest’s Human Support Agent will help you do this efficiently by dialing +1-800-435-9792 or OTA: +1-800-860-5036.
We wish you found the content informative!
For more information read our other blogs-